Privacy Policy

Effective Date: December 26th, 2016

Consumer Network Franchise Corp. (“CNA”) respects Internet users’ concern about the privacy of their personal information. Therefore, we have created this Privacy Policy in order to explain our practices with respect to the collection, use, and disclosure of personal and non-personal information provided by recipients of our marketing messages, visitors to our Web site, and our marketing partners, advertisers, and other third parties.

If you have questions or concerns regarding this statement, please contact us.

Collection of Information
We collect personal information from visitors to our Web site when they voluntarily provide it to us by (1) completing our registration form, (2) electing to use one of our services, or (3) contacting us (including our webmaster, customer service representatives, or other employees) by email or phone. As part of these activities, we may ask individuals to provide us with information including, but not limited to, name, physical address, email address, telephone number, and demographic information.

As part of the standard operation of our Web site and the web pages that you access via hyperlinks in our online marketing campaigns (“Other Web Pages”), we may collect certain non-personal information from visitors including, but not limited to, their browser type (e.g., Netscape or Internet Explorer), operating system (e.g., Windows or Macintosh), IP address, and the domain name from which they accessed the site. In addition, we may collect information about visitors’ browsing behavior, such as the date and time they visit our Web site or Other Web Pages, the areas or pages of our Web site and Other Web Pages that they visit, the amount of time spent viewing our Web site and Other Web Pages, the number of times the visitor returns to our Web site and Other Web Pages, and other click-stream data.

We may use cookies (small text files that are stored on the hard drives of visitors computers when they access our Web site) to collect this information, which may be combined with visitors’ personally identifiable information (such as your name, email address and IP address) to ensure that your user experience on our Site is tailored to your preferences & allow you to sign in automatically without having to re-enter your password each time.

We do not share, sell, rent, or trade personal information with third parties for their promotional purposes.

Third Party Cookies:
We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. We don’t have access to these third party cookies. This privacy policy only governs the use of cookies by

Choices about Cookies:
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.)

Use of Information
When you register on our site to send us your precious metals you have to sell, we use your information to process your request and send you payment for the portion of your valuables we buy from you.

Service Providers
We use a third party shipping agent to send out payment checks. We also employ a third party agent to provide financial services that allow us to send you your cash payout. None of these third parties are authorized to use your information for their promotional purposes.

Updating Your Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by contacting us by telephone or postal mail at the contact information listed below.

Disclosure of Information
We do not share your information with any third parties for their promotional purposes. All information collected from our users is only shared with those Employees, and service providers who need access to provide you with a service. Disclosure of information may also be necessary to respond to warrants, subpoenas, or other judicial processes to provide information to law enforcement agencies, or to facilitate investigation of matters of public safety, as permitted by law.

We use industry-accepted standards to protect your information, including SSL encryption when transmitting sensitive information. We have implemented certain physical, encrypted, electronic, and managerial procedures to safeguard and secure the information we collect. Visitors should consider any electronic communication that they transmit to us (such as data, questions or answers, comments, suggestions, or other communications) to be non-confidential. While we take every precaution to protect your information, we cannot guarantee 100% safety and highly recommend being careful in the information you submit within emails. We will not be liable or responsible if information that belongs to an individual is intercepted and used by an unintended recipient, or is otherwise accessed and used without our written permission.

Opt-Out Policy
We offer visitors to our Web site the opportunity to opt-out of receiving communications from us. If you have subscribed to our service and wish to stop receiving any future communications from us, please contact us. These unsubscribe options are also included in email communications that you receive from us.

We take all reasonable measures to ensure that your unsubscribe requests are fulfilled in a timely manner. However, despite these precautions, there is always the chance that after you unsubscribe you may receive additional communications from us that may have resulted from an inadvertent technical or other processing error. If this happens, please notify us of those communications by writing to and we will take immediate steps to rectify the situation.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If a customer chooses to post personally-identifiable information to our website, it may be used by other users of the website to contact you. We are not responsible for the personally-identifiable information a user chooses to post to our website with their testimonial.

We do not knowingly collect information from users under 13.

Third Party Web Sites
Our Web site and Other Web Pages that are accessible through our online marketing campaigns may contain links to other third party web sites (such as those of our advertisers), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these web sites. Accordingly, we recommend that you review the privacy policy posted on any web site that you may access through our Web site.

Business Transitions
In the event that or any of its assets are acquired by a third party, your personally identifiable information would be one of the transferred assets. We shall notify you of such an event by prominent notice on our site.

Changes To This Privacy Policy
There may be times when we need to amend, modify, remove, or change various aspects of this Privacy Policy, and we reserve the right to do so at our discretion. We recommend that you revisit this Privacy Policy periodically to ensure that you are aware of our current privacy practices. Additionally, we will prominently note on our website that our Privacy Policy has been changed and provided you did not elect to no longer receive correspondence from us, you will be notified via e-mail that changes have been made to our Privacy Policy. You can be assured that any changes that we make will not be applied retroactively and that we will not materially change how we handle previously collected information without your consent. Your continued use of our services following any changes signifies your acceptance of these changes.

I Further Agree To The Below Statement:
Even if I am on a National or State DO NOT CALL List, by requesting information and contact as offered on our Sites inquiry form and submitting my contact information which may include my telephone number, and affiliates are authorized to contact me by telephone at that number regarding services I have requested from for the three (3) month period following date of this consent.

Questions About This Statement:
Please send all your Privacy questions or concerns to us at the address provided below. c/o
The Gold And Silver Exchange
3323 28th Street S.E.
Frand Rapids, Michigan 49512
1-616 575-9157 or 616 575-9158
Follow Us
Subject to our Terms and Conditions, Sell Your Gold guarantees your items against loss or damage for up to $1,000. To arrange additional insurance coverage, call us for instructions.

Before we issue payment for your items, we may verify the personal and payment information submitted. If we are not able to verify your information, we may ask you for additional information or documentation, which may delay your payment. is a website owned and operated by Consumer Network of America Franchise Corp (CNA). CNA is a licensed Precious Metals Dealer and is operating within the State of Michigan in accordance with applicable state and federal laws. All transactions and services with CNA shall be deemed to occur in the State of Michigan and be regulated thereby, regardless of where you may reside, be situated or access its website. The transactions, services and all claims or causes of actions shall be governed, construed and enforced in accordance with the laws of the State of Florida and applicable federal law, in accordance with the laws of the State of Michigan without reference to or application of Michigan’s conflict of law principles